Customer Retention: The Untapped Goldmine of Business Growth
Introduction: The New Business Mantra In today’s fiercely competitive business landscape, retaining an existing customer is often more valuable than acquiring a new one. While the latter is essential for growth, the former ensures sustainability. In fact, according to studies by Harvard Business Review, acquiring a new customer is between 5 to 25 times more […]
Customer Retention: The Untapped Goldmine of Business Growth Read More »